The reception

The reception is open Monday through Friday from 10 a.m. to 5 p.m. and on Saturday from 9 a.m. to 5 p.m. Reception can be reached by phone Monday through Friday from 9:00 am. The phone number of the reception during office hours is 0118 - 561321. Reservations made online during business hours are usually confirmed the same day and other questions by mail are also answered daily, except Sundays.

You can visit daily to check in and out, for information and reservations, tokens for the washer and dryer, bike maps, hiking maps and to book a massage. For questions and requests, Marieke, Willeke and Sandra are happy to help. 

Service outside opening hours

There is always someone available by phone outside opening hours for emergencies that cannot wait until the next working day. You can also call this number for arrivals outside opening hours. The phone number is listed at the barrier and at the reception. Upon arrival, drive up to the barrier and call the phone number. You will be let in and told which place you have and the next morning you come to sign in. Please do let us know before 5 p.m. if you arrive outside opening hours, so we can take that into consideration. You can arrive until 10 p.m. at the latest. We do not make any exceptions to this. Departure is also possible outside opening hours. Just make sure everything is paid for and that you have a coin or card from the barrier to exit. Different rules apply for arrivals and departures in the chalets. The barrier is open from 7:30 am to 11:00 pm. Outside these times it is not possible to drive in and out with a car. It is also not possible to let someone else in with your own card.

You will be greeted not only by our receptionists, but also by a beautiful bouquet refreshed weekly by House of Flowers, each week in a different, unique vase.